Sorry, we do not cover that area

I didn’t feel like going out for dinner last night, so I decided to order some pizza. My favourite is Domino’s, so I called them first. Unfortunately, I was told that they were not taking orders at that time. They were overwhelmed with the orders received and could only take new orders after 1 ½ hours.

Okay… let’s try Pizza Hut. After giving the girl my address, she asked me to hold the line for a moment while she checked her system. Then she asked me to again hold the line while she checked with her supervisor. I immediately knew that they could not find my street.

“I’m sorry, sir. We do not cover your area.”

What?!?! How could they not cover my area? I live in Taman Cempaka, Ampang. There’s one Pizza Hut outlet less than 10 minutes ride by motorbike near Jusco in Taman Maluri. And there’s another one which is closer near Ampang Point. And another one a bit further in Taman Melawati. I’m basically surrounded by Pizza Hut outlets and they said my area is not covered? What a load of crap!

And to top it off.. my flatmate told me that he actually saw Pizza Hut motorbikes making deliveries to the terrace houses next to our apartment blocks.

Pizza Hut, you need to buck up and update your database. Just because the street is not in your directory, outdated as it is, does not mean it’s automatically out of coverage. Ask for a landmark or something.

Anyway, I got fed up, so I called McDonald’s instead. And I got my burger within ½ an hour.

 

~ by Awangku Yusli on November 6, 2007.

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